Good to know ...
You have unanswered questions?
Do not hestitate to ask, we are at your service!
You can call us daily from 8:00 am to 9:30 pm,
reach us on +39 0473 616008 or you send us
an Email to info@suvendes.it.
Reservation & cancellation conditions
A reservation is only binding with written confirmation and after transfer of the requested confirmation deposit.
Cancellation conditions for direct reservations: up to 61 days before the agreed arrival date of the guest, the reservation can be canceled unilaterally by the customer with a written declaration without any cancellation fees. If canceled within 60 to 22 days before arrival, fees amounting to 30% of the agreed total price will apply; if canceled within 21 days before arrival, the fees will be 100% of the total price. In the event of early departure or late arrival, cancellation fees amounting to 100% of the booked but unused days will be charged. In the event of a no-show without cancellation or notification, a 100% cancellation fee will be charged.
If you have booked through an agency or portal, the cancellation conditions listed there apply.
Please also note the cancellation conditions in your offer or in your booking confirmation, which may differ from the general cancellation conditions due to postponement as a gesture of goodwill or for other reasons.
We will be glad to confirm you a apartment category but not the room number or the floor.
Arrival & Departure
On the day of arrival the apartment is available approximately from from 4 p.m. to 6 p.m. In case of late arrival we ask for a short message to keep us informed. On departure day we ask you to leave the appartment by 9 a.m.